If you are thinking of hiring security guards through a reputable security company, such as Polo Security Services Ltd, you might not imagine there is anything else to do other than hand them the keys to the building. However, managing your on-site security guards properly will lead to a much more positive, secure environment for your employees and the guards themselves. Here are some managing tips you can use.
Have Clear Roles for Guards
One of the first things to do when you hire a security company is to determine what exactly security guards in your business will do. Will they sign visitors in as they enter the building? Will they walk around the perimeter of the building every few hours? Are the guards to look for and make note of broken lights and other things that need repair? Giving the guards a clear idea of what you expect from them on a daily basis can cut down on any misunderstandings.
Know How Guards are Supervised
The security company you hire is likely to have their own methods of supervising the guards that watch your building. Ask your contact at the company about how supervision works and how problems are resolved, so that in the event of a problem, you know the right steps to take.
In addition to the security company's supervision of guards on-site, you may wish to keep an eye on security personnel yourself. If you have already installed security cameras, the guards are likely to be captured on video as well, but if not, consider having new cameras installed before the guards arrive. Of course, notify the security company about the presence of the cameras.
Get Feedback from Employees
Every now and then, it is important to check in with your employees about how they feel the security guards are doing. Ask them for ideas about how the guards can do a better job, and find out if there have been any problems that need to be resolved. After talking to your employees, meet with your contact at the security company and outline ideas for any improvements. Remember to ask whether there is anything that you and your employees can do to help the guards accomplish their objectives.
If you use the suggestions in this article, your employees and on-site security guards will have a better experience and smoother interactions. Work closely with the security company you've hired, so that you can be fully satisfied with your business security.